The HPA website was over 10 years old and did not adequately meet the needs of the public and staff. The design was dated and not optimized for mobile device viewing or ADA/language accessibility. Overall, the website lacked a clear navigation path for visitors to efficiently find specific information they were looking for. The primary objective of designing and developing a new website for HPA was to make parking information, locations, citation payments/appeals, City events, weather/traffic alerts, news items, governance reports, and other information readily available and easily accessible to its constituents. Additional objectives were to engage Hartford residents, workers, employers, businesses, visitors, attractions, and other stakeholders and provide opportunities to promote the City as a great place to live, work, play and visit; as well as to enable easier updating of the website by HPA staff.